5 months ago
– Fri, Nov 03, 2017 at 11:07:05 PM
While we will keep the surveys and pre-orders open as long as possible, we wanted to remind those of you who haven't filled out your Backerkit survey yet to please do so. While they will definitely still be available through the end of the month, as soon as we are able to begin the manufacturing process we will have to close additional orders of the Kickstarter edition at that time. Also remember that if you want to add additional copies of the game or token bags to your pledge that you do so through the backer survey. Any copies purchased after that point will be retail copies at full MSRP and will not include the Leena exclusive.
This will not effect your ability to change your shipping information. Changes in your shipping info can be made up to the time we actually begin shipping.
5 months ago
– Fri, Oct 20, 2017 at 10:13:05 PM
You will receive your surveys shortly! This time, we’re doing things a little differently. When you open your survey, you will already have the pledge items you are entitled to in your cart as add-ons. For example, if you are in the $50 “Agent” pledge level, you will have “Warehouse 13: The Game” in your cart as an add-on (you will see this reflected at the end of your survey). The $50 you pledged on Kickstarter has been applied as credit to this add-on. You will then have the option to add additional copies of the game or other items at an additional cost.
We’re doing it this way in order to accurately calculate the weight-based shipping cost of your order. As mentioned on the campaign page, all backers will need to pay shipping through BackerKit. You will see the amount owed for shipping at the end of the survey. Once you’ve paid your shipping costs and completed your survey, you’ll be all set!
Example of a survey:
You don’t need to create a BackerKit account to fill out your survey. When you receive the email with the survey, click the survey link to respond. You don’t have access to this survey link yet, but it will be available soon via email!
After you respond to your survey, you can go back later and change your responses at any time before we close the surveys and get our final counts.
If you need to review your information or pledge status, you can return to your survey by clicking the link in your survey email or requesting your survey link under "Lost your survey?" on our BackerKit project page.
If you need help with anything, you can get in touch with the BackerKit support team.
BackerKit Update - Surveys and Pre-Order Store
5 months ago
– Fri, Oct 13, 2017 at 01:27:55 PM
Greetings once again, fellow Agents of Warehouse 13: The Board Game and potential Agents. We have a special notice for you, no matter in which category you reside.
If you are a Current Backer (including $1 pledges) of W13:TBG on Kickstarter, then as Update #13 mentioned, you will be getting a survey from us before the end of October, which will allow us to collect your shipping costs and information. The survey will allow you to upgrade your Knock Knock $1 pledge to the Agent $50 level (+shipping) to get a copy of the game. You can also add on to your existing pledge to snag, bag, and tag additional copies as gifts for someone special. We would like to reiterate that multiple copies of the game stack really well with regards to shipping fees—in some countries, the second game ships literally for free. Preliminary artwork is also online for the token bag, which you will also be able to add on during the survey. So, Current Backers, sit tight for now, stay tuned for that survey, and share the next paragraph with your non-backer friends.
If you missed our Kickstarter campaign, do not despair. You too can become an Agent and get your own personal slice of endless wonder. Our pre-order store is online now. For a limited time, pre-orders will include the Leena KS exclusive content and be sold at the KS price of $50 (+shipping) per copy. But remember, there's always a downside: once we place our production order with the factory, this special incentive will be gone.
If you plan to attend BGG.CON in Dallas this November, we'd love to have you join us for a game of Warehouse 13: The Board Game. Sign up here.
We plan to do updates as we know more information regarding artwork and the pre-production process. We don't plan to spam updates when we don't have anything interesting to say. If you have any questions, don't hesitate to ping us either in the KS comments or at email@example.com. Thanks again for sticking with us. We did this together, and it was awesome!
Status Update #13 - and it's a big one!
6 months ago
– Wed, Oct 04, 2017 at 08:21:59 PM
than 10% of you are first time Backers, and because every Kickstarter (KS)
campaign is different, we thought we should tell you what to expect as we move
into the production phase.
KS has already processed the
majority of your credit cards. There are still a few that they have been unable
to process, so please make sure the card you gave them is in working order.
Within the next couple of weeks,
KS will send us your payments, which we will use to manufacture your games. The
production process typically takes around 4-6 months, which includes the
high-quality images from NBC
production samples from the factory
by cargo ship from the factory to distribution centers
shipments through customs
We will update
you throughout the lengthy manufacturing process.
Before the end
of October, you will receive a survey link from BackerKit, our post-campaign
pledge manager. This survey is how we will collect your shipping information
and fees. You will also be able to add extra copies of the game as well as
add-on token bags that we have created especially for the game.
shipping, we have finalized our shipping costs. Most of them stayed the same
(US, UK, and others) and some even went down (yay for Canada, Australia, and
Germany). However, a few did increase. Shipping costs scale very well with
purchases of multiple games. For example, UK backers can ship one OR TWO games
for $9, 3-4 games for $12, and 5-6 games for $15. Australia backers can ship
one game for $14, with each additional copy costing $2-3 more per game.
For those who
missed out on our Kickstarter campaign, our pre-order store will launch soon on
BackerKit. IMPORTANT!!The pre-order store is
for NON-KICKSTARTER CUSTOMERS ONLY!! If you backed us on KS,
even at the $1 Knock Knock level, please wait for the BackerKit survey to order
your additional copies and/or token bags.
for all your support during the campaign. What a ride!
@MacPherson, you've failed. The Warehouse is fully funded.
6 months ago
– Thu, Sep 28, 2017 at 12:28:19 AM
We can't say "thank you" enough to the backers. During the long plateau, you stuck with us, and during the insane ride of the past 2 days when we've gone from 79% to busting through the roof, you've been here cheering, sharing, and increasing your pledges to make it happen. We're humbled and honored to be a part of the Warehouse 13 extended family.
We are using BackerKit to manage the post-campaign stuff. There will be the option to pre-order the game through them. We will post an update once that gets set up.
More information will be coming soon, but for now, it's time for some of Artie's cookies.